Onboard Bus Information System - UK
Main UI Components:
- Header: Bus number and route information.
- Main Display: Real-time map with current location and upcoming stops, estimated arrival times.
- Announcement section: Service alerts, upcoming events, and important information.
- Nav Bar: Quick links for passenger assistance, emergency contact, and interactive map controls.
- Header: Bus number and route information.
- Main Display: Real-time map with current location and upcoming stops, estimated arrival times.
- Announcement section: Service alerts, upcoming events, and important information.
- Nav Bar: Quick links for passenger assistance, emergency contact, and interactive map controls.
Project Goal: Enhance the user experience for bus passengers in the UK by providing clear and accessible
real-time information onboard.
Target Users:
Frequent bus riders
Occasional bus riders
Tourists using public transportation
Passengers with disabilities (visual, hearing)
User Research
Usability Issues:
Lack of consistency in onboard information displays across different bus companies.
Inaccurate or outdated information.
Difficulty for visually impaired or hearing impaired passengers to access information.
Proposed Solutions:
Standardized Information Display:
Implement a clear and consistent visual display system across all UK buses. This could include:
Digital display: Scrolling text displaying the next stop, upcoming stops, estimated arrival times, and any service disruptions.
Audio announcements: Pre-recorded announcements for the same information as the visual display, played at regular intervals and before each stop.Static route map: A physical map of the route with the current location highlighted.
Accessibility Features:
Integrate features that cater to passengers with disabilities:
Text-to-speech: Allow passengers to access stop information through a text-to-speech app connected to the bus's information system.
Visual indicators: Implement blinking lights or colored displays to complement audio announcements for hearing-impaired passengers.
High-contrast displays: Ensure displays have high contrast for better visibility for visually impaired passengers.
Additional Information:
Consider including additional helpful information on the displays such as:
Connections to other bus routes or train services at upcoming stops.
Live traffic updates that may affect arrival times.
Points of interest near upcoming stops.
Wireframes
User Testing:
Conducted user testing with representatives from all target user groups to gather feedback on the design and functionality of the information system.
Refined the system based on user feedback to ensure it is user-friendly and meets the needs of all passengers.
Implementation:
Collaborate with bus companies, transport authorities, and disability advocacy groups to implement the standardised information system.
Develop clear guidelines and regulations for bus companies to ensure consistency across the UK.
Benefits:
Improved passenger experience with clear and accessible information.
Increased confidence using public transportation, especially for first-time riders and tourists.
Improved journey planning and reduced waiting times for passengers.
Greater inclusivity for passengers with disabilities.
